Virgin Media Contact Number | Our complete contact list for Virgin (2023)

Virgin Media Contact Number | Our complete contact list for Virgin (1) Tuesday 22 November 2022 by James Pickard Guides

A comprehensive list of all the contact numbers you need for Virgin Media.

Call our dedicated Virgin Media team on 0330 165 6723

Virgin Media Contact Number | Our complete contact list for Virgin (2)

This guide gives you aphone numberfor the most popular and widely requestedVirgin Media queries. We have researched each query and tried to find the best possible phone number in every case. For any queries from potential new customers looking at options for getting Virgin Media, we have provided a phone number which gets you through to our own experts.

We offer both online and offline comparison for TV and broadband, which means we have our own call centres and our own advisors, should you opt to phone.

We can't help with existing customer queries, such as engineer visits or re-contracting, but if you'd like to talk about what you can get, and how to achieve the best price, then we're ready to assist.

Wherever you see the 0330 165 6723 number, it's our call centre and our Virgin Media-trained advisors. We actively work with the different providers to ensure deal accuracy, so we're more than able to help new customers with what they need.

Our Virgin Media sales contact number

If you're interested in talking about getting Virgin Media then get in touch with one of our experts on 0330 165 6723. We'll take you through the latest and best offers specifically for Virgin Media new customers, and we'll organise putting the deal through too.

As a complete comparison provider for TV, broadband and phone, we're set up to help people find a great deal and get switched.

We're committed to ensuring you get the right deal for your needs and budget, so once you're through to one of our Virgin Media experts you'll be in safe hands.

Virgin Media contact number

If you need to contact Virgin Media directly about a general querythen themain customer service line is0345 454 1111. From here, a Virgin Media representative will be more than happy to put you through to the correct department.

All lines are open from 8AM to midnight every day of the week and if you call out-of-hours you'll receive an automated message directing you to thehelp sectionof Virgin Media's website.

What is the Virgin Media sales contact number?

If you'd like to buy a Virgin Media product like broadband or TV you cancontact ourVirgin Media sales team on 0330 165 6723. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you.

Virgin Media Contact Number | Our complete contact list for Virgin (3)

What is the Virgin Media customer service number?

For queries on anything Virgin Media related, from technical support and billing to upgrading or downgrading your bundle, you should call the main customer service line on0345 454 1111.

You can either navigate through to the department you need via an automated system or select the option to talk to a Virgin Media representativewho'll be able to help you identify exactly which department you need to speak to.

Don't miss our latest deals

Sign up to receive unmissable offers and the latest news on TV, broadband, energy, phones and more.

Information regarding how we process your data can be found in our Privacy Policy.

What is the Virgin Media freephone number?

0345 454 1111is Virgin Media's freephone number which you're able to call from either a mobile or a landline completely free of charge and still be put through to the main customer service line.

What is the Virgin Media bundles contact number?

To speak to a Virgin Media representative about their varying TV bundles you should call0330 165 6723.

What is the Virgin Media upgradecontact number?

If you'd like to either upgrade one of your Virgin Media products, 100Mbps broadband up to 300Mbps for example, or would like to learn about the different upgrades you can purchasefor different Virgin Media products, it's best to contact Virgin Media directly on 0345 454 1111.

What is the ‘switch to Virgin Media' contact number?

Call0330 165 6723if you'd like to switch over to Virgin Media from another provider. Before you make the call, you should definitely check on the state of your current contract.

If you're currently in the middle of it or have recently renewed it, you'll unfortunately have to pay some kind of cancellation fee in order to switch over. Exactly how much you'll be charge depends on which provider you're currently with.

Virgin Media Contact Number | Our complete contact list for Virgin (4)

What is the Virgin Media downgrade number?

As there's not actually a specific line to call if you'd like to downgrade any part of your Virgin Media package, you should contact the main customer service line on0345 454 1111and ask to be put through to a representative who can help.

What is the Virgin Media Broadband contact number?

Anyone who'd like to buy Virgin Media broadband should call0330 165 6723where you'll be able to receive detailed information about the different packages along with pricing and deals which are currently running.

Virgin Media Broadband technical help

If you've unfortunately run into a problem with your Virgin Media broadband you should contact the main customer service line on0345 454 1111.

Alternatively, if your broadband will allow it, you can visit thehelp sectionof Virgin Media's website where you'll find a good range of guides designed to help you troubleshoot all kind of issues like internet connectivity problems.

What is the Virgin Media VIVID contact number?

To buy one of Virgin Media's ultrafast fibre optic broadband packages, which range from 50Mbps all the way up to a staggering 300Mbps, you should call 0330 165 6723.

What is the Virgin Media Home Phone customer services contact number?

Ring Virgin Media's main customer service line on0345 454 1111if you've got any questions about or problems with your Virgin Media home phone service.

What is the Virgin Media Mobile contact number?

0345 600 0789serves as a general enquiry line for Virgin Media Mobile so if you're thinking about switching over from your current provider and would like to see whatdeals are available or are experiencing problems with the network then this is the number to call.

What is the Virgin TV V6 box contact number?

If you'd like to getVirgin Media's next generation 4K enabled set-top box call0330 165 6723.

What is the Virgin Media technical support number?

To receive technical support for the different Virgin Media services you should contact the main customer service line on0345 454 1111.

What is the TV Anywhere helpline?

If you're having issues with Virgin Media's on-demand streaming service you can either call the main customer service line on0345 454 1111where you'll be able to speak to one of the many knowledgeable Virgin representatives or you can take a look at the relevant guide on thehelp sectionof Virgin Media's website.

Log in to Virgin Media - existing customers

Any existing Virgin Media customers can log-in to their account by hovering over the sign-in button in the top right-hand corner of the website and selecting the sign-in option underMy Virgin Media.

Entering in the relevant email address and password combination will give you access to your account where you'll be able to check and pay your bill, upgrade any of your services and enable your Virgin broadband parental control and anti-virus software.

Virgin Media contact number - full list

Virgin Media ServicesContact NumberHours
Virgin Media sales033016567238AM - 9PM
Virgin Media customer services0345 454 11118AM - midnight
Virgin Media freephone0800 052 04228AM - midnight
Virgin Media bundles033016567238AM - 9PM
Virgin Media upgrades0800 988 15288AM - 9PM
Switch to Virgin Media033016567238AM - 9PM
Virgin Media downgrade0345 454 11118AM - midnight
Virgin Media broadband sales033016567238AM - 9PM
Virgin Media VIVID sales033016567238AM - 9PM
Virgin Media home phone help0345 600 07898AM - midnight
Virgin Media mobile0345 600 07898AM - midnight
Virgin Media V6 box033016567238AM - 9PM
Virgin Media technical support0345 454 11118AM - midnight
TV anywhere0345 454 11118AM - midnight

Write to Virgin Media

If you'd prefer to write to Virgin Media, you should use the following address:

Virgin Media

PO Box 333

Matrix Court

Swansea

SA7 9ZJ

Call our dedicated Virgin Media team on 0330 165 6723

Compare deals online
or call 020 4525 0221

Top Articles
Latest Posts
Article information

Author: Sen. Ignacio Ratke

Last Updated: 01/26/2023

Views: 6407

Rating: 4.6 / 5 (76 voted)

Reviews: 91% of readers found this page helpful

Author information

Name: Sen. Ignacio Ratke

Birthday: 1999-05-27

Address: Apt. 171 8116 Bailey Via, Roberthaven, GA 58289

Phone: +2585395768220

Job: Lead Liaison

Hobby: Lockpicking, LARPing, Lego building, Lapidary, Macrame, Book restoration, Bodybuilding

Introduction: My name is Sen. Ignacio Ratke, I am a adventurous, zealous, outstanding, agreeable, precious, excited, gifted person who loves writing and wants to share my knowledge and understanding with you.